Shipping policy
Orders will be processed within 2-3 business days of receiving. Shipping usually takes 3-5 business days after being processed, depending on the shipping option chosen at check-out and the distance the package is being shipped.
We are not responsible for packages lost in transit. If your package is lost in transit you will need to file a claim with the carrier.
If products are marked as delivered, but you have not received your item, you will need to contact the carrier regarding your package. We are not responsible for lost packages in transit, however will make every attempt to help resolve the situation.
Packages that are sent back for insufficient address, refused package, could not deliver, mailbox full, or any reason beyond our control will be charged an additional shipping fee equaling the amount of the original amount charged for shipping to re-send.
Refunds will be processed within 5 business days and a credit will automatically be applied to the original method(s).
Please allow extra processing and delivery time during the holidays.